Dude, Don’t Say That!! Three Inadvertently Inflammatory Things We Say in Times of Change…and What to Say Instead
Sinikka Waugh
We don’t mean to make a mess. But change is messy. Our changes are intended to be beneficial for the organization – we’re responding to global trends, market demands, economic and environmental pressures, or workforce challenges – but sometimes the people we’re trying to bring through change don’t participate in the dialog the way we imagined they would. A big part of the reason for that is because we accidentally say things that others hear in a way that causes more pain and chaos than we meant. Join change management expert Sinikka Waugh in this engaging and thought-provoking look at three things we might be saying with good intentions that might be heard in ways we don’t expect. From real-life lessons learned the hard way, drawn from project examples just like yours, and framed in stories that will resonate with those leading small or major initiatives in their organizations, gain three simple turns of phrase that can help you lead change better.

 Learning How to Succeed After Failure
Turning Setbacks into Stepping Stones for Growth, Confidence, and Success
Darren Mann
In this engaging and practical session, Darren Mann—PMP, Prosci, Lean Six Sigma Black Belt (LSSBB), Certified Coach, Speaker, and Trainer—shares a powerful personal story of professional failure and the lessons that transformed one of the most difficult seasons of his career into one of his greatest successes. Through authentic storytelling and practical strategies, participants will discover how to overcome fear, build resilience, and use setbacks as catalysts for personal and professional growth.